Privacy Policy for PKWPass CZ Solutions s.r.o.

At PKWPass CZ Solutions s.r.o., accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by PKWPass CZ Solutions s.r.o. and how we use it. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

• Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
  • Email address (for alert subscriptions, inquiries)
  • Usage data
  • Information provided when consulting on digital wayfinding (e.g., company name, contact person details)
• Usage Data: We may also collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data helps us understand service performance and user interaction with our real-time highway condition monitoring and route optimization features.
• Location Data: For PKW-focused route optimization and ETA services, we may request access to your real-time location. This is crucial for providing accurate, personalized traffic information and route guidance. You can enable or disable location services when you use our service at any time by way of your device settings.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service effectively.

How We Use Your Information

PKWPass CZ Solutions s.r.o. uses the collected data for various purposes:

• To provide and maintain our highway condition monitoring and route optimization services.
• To notify you about changes to our service, including multilingual traveler alerts and regulatory guidance updates.
• To provide customer support and respond to inquiries about traffic data or incident integration.
• To provide relevant content, such as roadworks and closure forecasting or weather-driven advisory.
• To monitor the usage of our service and identify trends for data analytics and heatmaps for regional transport authorities.
• To detect, prevent and address technical issues related to our API feeds or platform performance.
• For logistics route planning for light commercial fleets, based on optimization requests.
• To offer consulting services on digital wayfinding and roadside information systems, based on client needs and information provided.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), PKWPass CZ Solutions s.r.o.'s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

PKWPass CZ Solutions s.r.o. may process your Personal Data because:

• We need to perform a contract with you (e.g., providing subscribed alerts or specific routing services).
• You have given us permission to do so (e.g., for direct marketing or non-essential cookies).
• The processing is in our legitimate interests and it's not overridden by your rights (e.g., for service improvement, security).
• For payment processing related to our services.
• To comply with the law (e.g., regulatory compliance for drivers).

Retention of Data

PKWPass CZ Solutions s.r.o. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes, typically for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. PKWPass CZ Solutions s.r.o. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of PKWPass CZ Solutions s.r.o.
• To prevent or investigate possible wrongdoing in connection with the service.
• To protect the personal safety of users of the service or the public.
• To protect against legal liability.

Security of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PKWPass CZ Solutions s.r.o. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where PKWPass CZ Solutions s.r.o. relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: PKWPass CZ Solutions s.r.o., 28 Veveří Street, 7th Floor, Brno, South Moravian Region, 602 00, Czech Republic